Privacy.
Prepared October 15, 2026.
Estimate requests
Prestige Home Service LLC uses the contact details, service address, job description, scheduling preferences and optional photos you submit to review your request, provide an estimate and contact you about the work. Submitting a request does not confirm an appointment or enroll you in promotional messages.
How long we keep routine request records
Our retention policy is 12 months after a request is completed or closed for routine website contact details and request history, including estimates that do not become jobs. Open or reopened requests remain available while we handle them. Signed service agreements, invoices and tax records are managed separately from routine website records.
Cleanup runs daily after the retention period ends. We remove routine details from our active request database and tracker, and move qualifying original owner-notification emails to each owner’s Gmail Trash. Replies, attachments and separate business records are not included in that automatic mailbox cleanup. Gmail normally removes trashed messages after 30 days.
Limited request identifiers, closure dates, deletion records and photo-hold information may remain so we can manage retained photos and avoid restoring information that was already removed. Older copies may remain in service-provider backups, email delivery history or spreadsheet version history under those providers’ retention practices. Our cleanup does not erase copies you or other recipients keep.
Private photos
Request photos are stored privately in Cloudflare R2. Access is restricted to authorized Prestige owners. These photos are not published as marketing images. Routine photos are deleted six months after the request is marked completed or cancelled, unless an owner records a reason to keep them longer. Reopening a request pauses the deletion countdown.
Services used to handle your request
Cloudflare hosts the website, stores request records and photos, and provides spam protection. Google Sheets holds the team’s request tracker, and Google Workspace handles the owners’ mailboxes. Resend handles request confirmation and notification emails. Authorized team members use these services to manage your request.
Website security and browser information
Our website does not include advertising pixels or visitor analytics scripts. The estimate form uses Cloudflare Turnstile to help distinguish visitors from automated traffic. Cloudflare processes technical information such as your IP address and browser signals for this check. Read the Cloudflare Turnstile Privacy Addendum.
Cloudflare security services may use necessary cookies or similar technology. The website does not save your request details in browser local storage. Links to social media and other websites open services with their own privacy practices.
The optional service quiz
The quiz runs in your browser. Its answers are not collected for separate reporting. If you continue to the estimate form, relevant answers are carried into the form for you to review before submitting.
AI assistance
This website was created with the assistance of artificial intelligence (AI), including help with its design, code and written content.
Contact
For questions about your information or to request a correction or deletion, contact info@prestige-home-service.com or call (602) 293-8324. Include your request reference if you have it. We may need to verify the request before changing or removing information.